Official Hotels

Will I have to pay for the hotel room up front?

• • Not at all! You will need to put down a valid credit card/debit card (credit card highly recommended), but unless otherwise stated, your card will not be charged upon reservation. Hotels will do a “pre-authorization” (Not a charge) on credit cards for incidentals when you check in.

Why are there different pricings for the same type of room?

• • Each hotel has specific rates based on the number of occupants inside the hotel room. Please be aware that nightly rates can change based on the number of occupants that you’ve listed for your reservation.

What should I do in regards to parking?

• • Each hotel has specific parking rates and offers for those who are booking hotel rooms within the Animé LA hotel block. Please see our hotels page for parking information.

The hotel block just opened and it already looks like everything is sold out?!

• • It is very likely that, based on the dates you’ve picked for check-in and check-out, there are some nights at a specific hotel that are already booked full. This can make it seem as if the entire hotel block is sold out. That is not the case!
  • We recommend making adjustments to your check-in/check-out dates to see if you can find a room to your liking. 
  • We also recommend turning off the checkbox that says “Show available only”. This will let you see all the hotels in our block and show you what nights may have been sold out at a specific hotel.

If I end up making a reservation but I want to change the dates of my stay, or I can’t find a reservation that covers all the days I’d like to stay, what should I do?

• • Any reservation made can always be changed and adjusted up to a certain date (said date for changes will be listed on the reservation). In the event that rooms become available and you’d like to change the dates of your check-in/check-out, you can make those changes at a later time.

I’m having issues with my pre-existing reservation. What should I do?

• • Make sure to keep a copy of your Passkey confirmation number after making your reservation. You can use this number to manage your existing reservations, or it may be asked of you when a representative is trying to assist you with your reservation.