The Costume Repair Station is like Urgent Care, but for costumes! Have a split seam? Or need a shot of hot glue? How about a button or other costume piece falling off? The Costume Repair Station can help you with this and more. Inevitably, costume problems can pop up during the day, and as that happens, our experienced and friendly staff will be ready to assist you with all your costume, hair, and makeup needs!
Costume Repair Hours:
Thursday: 12:30PM – 5:00PM
Friday 10:00AM to 5:00PM
Saturday 10:00AM to 5:00PM
Sunday 10:00AM – 2:00PM
Costume Repair is divided into two sections: Self Help and Expert Help. Self Help is for those who wish to fix their costumes by themselves. Expert Help is for those who would like assistance from our friendly and experienced experts!
Check In Station
When coming into the repair room, please come up to the check in desk and let our staff know what you need help with. If you need hands-on assistance from one of our repair crew, we will direct you to the appropriate person or put you on the waiting list. If you are making repairs yourself our staff will provide you with what materials we have available. In order to reduce crowding we will be implementing a virtual waitlist for hands-on assistance from our staff. Simply click this link https://waitwhile.com/locations/alacostumerepair
to get in line and we’ll let you know when it’s your turn!
DO NOT USE OUR DUCT TAPE TO ATTACH YOUR RIBBONS. Duct tape for ribbons can be found at the Ribbon Station Do not take items off of the tables in the Expert Help area to use in the Self Help area. If you have never used a certain adhesive or tool before, PLEASE TELL US. We will either give you instructions on proper use or direct you to getting hands-on assistance from our repair experts. This is the costume REPAIR room, not costume CONSTRUCTION. As we are limited on space and supplies we ask that anyone who is constructing their costume kindly do so at your hotel room or other space with your own supplies. Please be considerate of others. Costume Repair can get very busy and crowded so if you are finished repairing your costume please exit the room to make space for others.
Please utilize the check in desk in order to sign up for Expert Help. If no one is available at the moment you will be put on a waiting list and contacted when it is your turn. Do not cross the rope into the expert area if you have not been called yet. Your friends may not come with you into the Expert Help Area as space is extremely limited. RULE OF 3: We are happy to help you to the best of our abilities, but there is only so much time we are able to dedicate to repairing the same issue. In order to ensure we are able to assist as many attendees as possible we are putting a limit of 3 sessions with our expert help. After that we will kindly direct you to our Self Help area.